Instructions for Taking ETS® Proficiency Profile Exam (Windows or Mac Operating Systems)
Print these instructions to refer to while taking the assessment. You will not be able to access the instructions online once you have started the assessment.
Please read through this entire document before beginning the assessment.
The ETS Proficiency Profile is intended to be taken in one continuous two-hour session. In addition, you are required to complete a personal profile that may take an additional 10-15 minutes. Make sure that you are able to allocate the needed time during which you can work with as few interruptions as possible. You may use a basic calculator, paper, and writing tools. While performing this assessment, it is best to use Internet Explorer for Windows and Safari for Mac.
***If for some reason you get logged out of the exam, please repeats the step; however, this time when you reach step 2E, select “I have logged in before” for that particular step. Enter the information indicated and your exam will resume where you left off. Do this as quickly as possible since the timer continues to run.
If you encounter any problems, please contact the Testing Center or (864) 488-8376; or ETS Technical Support at 1-800-514-8491 or by email at ProficiencyProfileSupport@testsys.com. Business hours are 8:00 A.M. to 6:00 P.M. (Eastern Time). If you need help outside of those hours, call 1-800-514-8491 and select the option for after-hours assistance.
On Campus - 8344
Off-Campus - 864-488-8344
Emergency - 911